Why this app?
The CovidScanBE app makes it possible to read COVID certificates digitally and to check their validity.
Although anyone can download and install the app, it will only be useful for users who have to professionally check COVID certificates for validity (e.g. employees of travel organizations, festivals,…).
Frequently asked questions
Need help?Download the manual
To request a vaccination certificate by post, you can reach our helpdesk 24/24. For all other questions, you can contact us during the opening hours listed here.
Flanders078 78 78 50 9am to 7pm on weekdays
10am to 6pm on Saturday
Wallonia071 31 34 93 9am to 7pm, from Monday till Saturday
Brussels02 214 19 19 9am to 5.30pm on weekdays
10am - 5.30pm on weekends and public holidays
German-speaking Community0800 23 0 32 9am to 5pm on weekdays
9am to 3pm on Saturday